Question 1

How long in advance do you need for an order?

Accepted Answer

We require that you order at least 2 days in advance. If you require an order in a shorter time frame, then visit us in store or email/call Lenny and we’ll see what we can do (contact details at bottom of page).

Question 2

Do you have a minimum order amount?

Accepted Answer

Yes, we require that you purchase a minimum of 10 for each type of item you select (Koko Samoa Cake excluded)

Question 3

What types of events do you cater for?

Accepted Answer

We cater for a wide range of events including weddings, corporate functions, birthdays, private parties, and community events. If you’ve got something unique in mind, we’re happy to chat!

Question 4

Do we cater to food intolerances or allergies?

Accepted Answer

We have a fantastic selection of dishes to suit different tastes and dietary needs. However, if you have severe allergies, please be aware that we can't ensure our food is completely free from your intolerances.

Question 5

How can I get a quote for catering without placing an order?

Accepted Answer

You can easily get a quote by using our "Get a Quote" tab. Just select the items you'd like to order and select the quantity of each item, and the system will automatically calculate the total — including GST — without requiring you to complete a purchase. You can download this quote as a PDF or have it sent to your email

Question 6

What’s our refund policy?

Accepted Answer

Refunds are made in full but we require all refund’s to be requested at least 5 days prior to the original date

Question 7

When do you open?

Accepted Answer

Our in-store opening hours are from 7am to 3pm during the weekdays and 8am to 4pm on the weekends

Question 8

Do I get a confirmation email?

Accepted Answer

Yes, with every order a confirmation email detailing the contents and date/time of your order will be sent to the email address provided at checkout. Please ensure the correct email address is provided.

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Frequently asked questions